Frequently Asked Questions

We are open 24/7, every day of the year.

Length of stay varies depending on individual needs and progress, but typically ranges from a few weeks, several months, to years with regular reviews to assess readiness for transition. 

We accept adolescent girls referred by the Dept. of Social Services typically between the ages of 8 and 21 who require residential care and support due to emotional, behavioral, or social challenges.

Yes, family visits are encouraged and scheduled regularly to maintain healthy relationships, with guidelines to ensure safety and privacy. 

Residents can bring personal items but some electronics or belongings may be limited or supervised to ensure a safe and positive environment. 

Residents follow a structured daily schedule that includes a mix of educational, therapeutic, recreational, and enriched lifestyle skills activities. 

We have clear, fair rules emphasizing respect, responsibility, and safety. Residents are supported in understanding and meeting these expectations. 

Our facility has trained staff on-site 24/7, secure premises, and clear policies to maintain a safe, respectful environment for all residents. 

We have medical personnel available or access to local healthcare providers and protocols to respond quickly to any emergencies. 

We offer follow-up support, referrals, and resources to help residents maintain stability and success after discharge.