Frequently Asked Questions

We are open 24/7, every day of the year.

Length of stay varies depending on individual needs and progress, but typically ranges from a few days, weeks, to several months with regular reviews to assess readiness for transition. 

We accept adolescent girls referred by the Dept. of Social Services typically between the ages of 12 to 21 who require residential care and support due to emotional, behavioral, or social challenges.

Yes, family visits are encouraged and scheduled on a regular basis to support healthy family relationships. All visits must have prior approval from the resident’s caseworker and, when applicable, the court. Visits are conducted in accordance with facility guidelines to ensure the safety, privacy, and well-being of all residents. 

Residents are welcome to bring personal items that help them feel comfortable and at home. However, to maintain a safe and positive environment, the use of certain electronic devices or other belongings may be limited or supervised. Electronic items are not permitted for general use and may be securely stored in the resident’s assigned locker when not in use. 

Residents follow a structured daily schedule that includes a mix of educational, therapeutic, recreational, and enriched lifestyle skills activities. 

We have clear, fair rules emphasizing respect, responsibility, and safety. Residents are supported in understanding and meeting these expectations. 

Our facility has trained staff on-site 24/7, secure premises, and clear policies to maintain a safe, respectful environment for all residents. 

We have access to local healthcare providers and protocols to respond quickly to any emergencies. 

We offer follow-up support, referrals, and resources to help residents maintain stability and success after discharge.